Política de envío

Our products will be delivered via USPS, FEDEX, or other shipping partners we have at the time of your purchase.

Delivery time within the United States is up to 10 to 13 business days.

Processing (5 to 8 days): Once your order is confirmed.

Preparation and packaging (1 to 2 days): Once we have the daily orders at the logistics headquarters, they are sorted, packed, and shipped through our partnership with USPS and FEDEX.

At this point, we will send your FEDEX and USPS tracking number via email, WhatsApp (and SMS if you have authorized us to send you messages).

To ensure the integrity and security of your orders, we recommend that you agree to pick them up at the FEDEX and USPS office closest to your home or office address, so we can be sure that only you will pick up your order. We can modify this condition upon your request, but we recommend picking up at the nearest FEDEX or USPS post office.

*Orders are shipped only on business days, Monday through Saturday.

IMPORTANT 💥💥💥
Shipping costs and duties are the customer's responsibility.

Sol y Luna LLC only covers shipping costs when offered by a promotion.

Shipping Rules and Restrictions

We do not refund express shipping costs for returned items.

For any questions, please call +1 321-314-1471

Due to logistical difficulties in shipping to certain remote areas, we reserve the right to cancel your order and/or apply additional terms and conditions to said order (including, without limitation, a minimum order amount). We will notify you of the cancellation and/or the application of these conditions as soon as possible after you place your order.

For issues related to exchanges and returns, please contact solylunajoyeria06@gmail.com